Privacy Commitment
How we protect and respect your personal information.
Last Updated: January 15, 2025
At Health Hero, we take your privacy seriously. This Privacy Commitment explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our preventive health content and services.
Information We Collect
Information You Provide
We may collect information you voluntarily provide when you:
- Complete our contact form
- Subscribe to wellness updates
- Request information about our services
- Communicate with us via email or phone
This information may include your name, email address, phone number, and any health-related inquiries you share with us.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:
- IP address and geographic location
- Browser type and version
- Pages visited and time spent on pages
- Referring website addresses
- Device type and operating system
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested information
- Send wellness insights and health-related content (with your consent)
- Improve our website and user experience
- Analyze website traffic and usage patterns
- Comply with legal obligations
- Protect against fraudulent or unauthorized activity
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.
- Legal Requirements: When required by law or to respond to legal process.
- Protection: To protect the rights, property, or safety of Health Hero, our users, or others.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information.
- Opt-out: Unsubscribe from marketing communications at any time.
To exercise these rights, please contact us using the information provided below.
Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookies through your browser settings, though disabling cookies may affect website functionality.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.
Changes to This Policy
We may update this Privacy Commitment from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Commitment or our data practices, please contact us:
- Email: lisa@ncapa.org
- Phone: (919) 479-1995
- Address: 1121 Slater Rd., Durham, NC 27703